All returns must be made within 14 days of purchase. All items MUST be returned AS NEW in mint, pristine and unused condition, which includes unworn, unwashed, with all of the original tags, packaging (if applicable), flip shoelaces and barcodes, etc. in place and attached.
We are not able to accept returns for items which have been modified, eg: decks which have been gripped by either Evolve staff in store, or by the customer themselves, as well as custom built complete skateboards.
Most product pages will include information on sizing as an estimate only, if you require further assistance, please contact us via email or call the store, we are only too happy to help.
Note 1: In the case of Evolve receiving returned items which do not meet the above Returns Policy criteria, it will be the responsibility of the customer to retrieve the item or cover costs in relation to shipping returned items back to them.
All shipping costs for returns will be the responsibility of the customer unless the product is determined to be genuinely faulty due to manufacturing. When returning an item/s, which then places your original order under the free shipping limit, the original shipping cost will be incurred and then deducted from your refund amount. Please allow up to 10 days for refunds to be processed.
Note 2: Sale and clearance items cannot be refunded or exchanged, unless the product is determined to be genuinely faulty due to manufacturing.
Last updated: 24/09/2020